In which Viv takes on the vicissitudes of the retail finance industry
Five years ago I wanted to transfer a large sum of money to my daughter for her wedding. I went to my local branch and must have picked a day where I got the thickest person possible. This is what happened when I told her what I wanted to do:
Bank woman: Do you have internet banking?
Me: no. (Me, thinks to herself, well der, if I did why would I fucking come here to do a transfer)
Bank woman: $30 fee to do transfer
Bank woman: or $12 to do a bank cheque.
Me – I wanted it done electronically. I can write a cheque out anytime.
Bank woman: I could give you $ CASH and you could walk over and up to ANZ bank in Lavington.
Me: I might get mugged.
Me: here is the account number and BSB details
Bank: we need the address of the bank
Me: somewhere in Wodonga
Bank: have to have the street address. I could give you cash ….. blah blah
Me: I think I’ll just give my daughter a cheque after all.
(I now have internet banking.)